How Does Brandripe Work?
We are an on-demand graphic design service for businesses around the world.
You will be guided through simple 4 step process once you get started:
Provide us the details of your design request through our briefing flow
We’ll get started on crafting out your perfect design
Once done, you can review and provide feedback via our internal system
Once you are happy with the output, we will provide you with all the final source files for your use.
How Long Do I Have to Wait for My Requests?
Each design is custom made based on your submitted brief and will have a different output time. However, we will always aim to provide your initial design request within 24 - 48 working hours. Kindly note that large complex designs may require more time and be subjected to batch delivery.
What Happens If I Don’t Like My Design?
You will be able to submit up to 2 revision rounds based on the work you have received. Any revisions onwards will be subjected to additional credits. Within our system, you can view your designs and pinpoint the exact areas which need revision.
Do I Have to Sign A Long-Term Contract?
At Brandripe, we offer you complete control and flexibility over your plans on a quarterly basis with NO long-term commitments. You can change, pause or cancel your plan at any time.
How many requests are being worked on at the same time?
Your designer will operate on four design requests at a time. If you need more time to review our provided design output, you may pause that request in your queue so the designer will know proceed to work on the next project.
Our project team will oversee your account every morning and determine the projects your designer needs to maximise their daily efficiency.
Can you submit requests from different brands?
Of course. You can submit requests from all the different brands under your account.
It is a simple quick process, just create a brand profile through your account, upload all your brand assets and then select the brand you would like us to work with.
What are our work hours?
We are headquartered in Malaysia and work Monday to Friday, 10AM – 6PM (GMT+8), all year long. We are closed on Public Holidays following the Malaysian Calendar.
You can find out more on how to Submit A Request here.
You will be guided through simple 4 step process once you get started:
Provide us the details of your design request through our briefing flow
We’ll get started on crafting out your perfect design
Once done, you can review and provide feedback via our internal system
Once you are happy with the output, we will provide you with all the final source files for your use.
How Long Do I Have to Wait for My Requests?
Each design is custom made based on your submitted brief and will have a different output time. However, we will always aim to provide your initial design request within 24 - 48 working hours. Kindly note that large complex designs may require more time and be subjected to batch delivery.
What Happens If I Don’t Like My Design?
You will be able to submit up to 2 revision rounds based on the work you have received. Any revisions onwards will be subjected to additional credits. Within our system, you can view your designs and pinpoint the exact areas which need revision.
Do I Have to Sign A Long-Term Contract?
At Brandripe, we offer you complete control and flexibility over your plans on a quarterly basis with NO long-term commitments. You can change, pause or cancel your plan at any time.
How many requests are being worked on at the same time?
Your designer will operate on four design requests at a time. If you need more time to review our provided design output, you may pause that request in your queue so the designer will know proceed to work on the next project.
Our project team will oversee your account every morning and determine the projects your designer needs to maximise their daily efficiency.
Can you submit requests from different brands?
Of course. You can submit requests from all the different brands under your account.
It is a simple quick process, just create a brand profile through your account, upload all your brand assets and then select the brand you would like us to work with.
What are our work hours?
We are headquartered in Malaysia and work Monday to Friday, 10AM – 6PM (GMT+8), all year long. We are closed on Public Holidays following the Malaysian Calendar.
You can find out more on how to Submit A Request here.
Updated on: 19/09/2024
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