How does my plan work?
Take a look at our helpful video to find out how your Brandripe active request works and how you can utilize it to your best ability.Few readersHow to add on an additional designer?
Watch our helpful tutorial to learn how you can add on an additional designer.Few readersHow to pause your account?
Watch this helpful tutorial to learn how you can pause your account.Few readersHow to reactivate my subscription?
At Brandripe, we understand the need businesses have for flexibility. That’s why you can pause and reactivate/unpause your subscription at any time when required. So how do you reactivate your subscription when you’re ready? Click on your profile picture and select “My Account” (https://downloads.intercomcdn.com/i/o/329399316/ab732c49bb89ebbcaa5f1478/Screenshot+2021-04-27+at+2.22.Few readersAccepted payment methods and currencies
We accept verified debit or credit cards and we use Stripe as our payment processing system. Payments can be made in MYR, SGD and USD *AMEX is not accepted in MalaysiaFew readersUpdating Account Information
You can update your account information through your profile on your dashboard. Just click on your account profile picture near the top right of your screen and you can choose to update either your personal or company’s information. Personal information that you can update are: Your First Name Your Last Name Your Email Address Your Password Company information that you can update are: Company Name Company Description The more accurate and complete your information is, the morFew readersEdit your Billing Information
You can update your billing information through your profile on your dashboard. Just click on your profile picture and you can choose Billing Tab to update. From there, you will be able to view/update your billing details or download your payment history invoices. You canFew readersEditing Your Subscription Plan
We recognize that all businesses will go through different seasons and will require different design capacities throughout the year. With Brandripe, we offer you greater flexibility to add or subtract the number of designers in your subscription plan, as and when you need. To add more designers, head to the Subscription tab under your profile and click on the ‘Add New Designer’ button and follow that process through. If you wish to upgrade/downgrade any of your existing plans, simply clicFew readersCancelling or Pausing Your Brandripe Plan
To pause or cancel your subscription, head to the Subscription tab under your profile, click on Pause and follow the process. What does Pausing your plan mean? Should you decide that you don’t need any design work to be done at the moment but still wish to keep your account active, pausing your plan is an option that Brandripe offers. You can choose to come back and re-activate your plan at any given time by unpausing your plan. Your account will remain active for the remainder of the billiSome readersAdding additional Team Members
There is no limit to the number of team members that can make use of your subscription. To get started, click on your profile picture and select “My Account” From there, selectFew readers